Bitte beantworte die folgenden Fragen, so dass wir Amelia für dich aufsetzen können.

Das Ausfüllen des Fragebogens wird ca. 10-15 min. dauern. Er gliedert sich in 5 Abschnitte und besteht aus ingesamt 26 Fragen.

Die eingegebenen Daten werden dir im Anschluss an die folgende Emailadresse gesendet.

Vielen Dank!

E-mail address *

Information about your company

Your company name *

Street and number of your company *

Postal Code *

City *

State

Country *

Germany

Switzerland

USA

Australia

Other countryOther country

Phone number of your company *

Email address of your company *

Website of your company *

Can you provide a site logo that can be used by Amelia as well? It should be square. *

yes

no, please assist

If you have a logo, please provide it to us afterwards.

In what currency do you charge for your services? *

EUR

CHF

USD

AUD

OtherOther

Germany and Austria only: Does the small business regulation apply to your company?

yes

Note: The small business regulation for VAT exemption can be claimed by smaller businesses according to UStG §19 (Germany) or UStG §6 (Austria). This information is necessary for the correct reporting of VAT.

Opening hours or availability

In which periods can appointments usually be booked?

Monday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Tuesday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Wednesday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Thursday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Friday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Saturday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Sunday (e.g. 9-12 & 2-6 pm) *

not available

OtherOther

Information about your services

Which services do you want to offer (title, description, duration, price)? *

Note: E.g. "free introductory talk, 30 min.", "1h fee-based coaching for 100 USD"

Are there any special features of the services that should be communicated to customers?

Note: E.g. "free talks only on Wednesday", "coaching session can be held with up to two persons"

Details of the booking process

Should appointments be booked automatically by your customers or do you want to approve each appointment explicitly beforehand? *

Appointments are approved automatically

Appointments are approved by me

Note: Appointments are only blocked in the system once they have been approved. Appointments that have not yet been approved may be requested by other customers. / Hinweis: Termine sind im System erst nach Freigabe geblockt. Noch nicht freigegebene Termine könnten ggfs. von weiteren Kund*innen angefragt werden.

For how many days in advance can appointments be booked? *

1 year

6 months

3 months

1 months

OtherOther

Note: E.g. 1 year (default), 1 month, ...

What is the minimum period before a booking? *

0 min.

30 min.

12h

24h

2 days

3 days

OtherOther

Note: E.g. 0 min., 30 min., 24h, 3 days, ...

What is the minimum period before a customer reshedules an appointment? *

0 min.

30 min.

12h

24h

2 days

3 days

OtherOther

Note: E.g. 0 min., 30 min., 24h, 3 days, ...

What is the minimum period before a customer cancels an appointment? *

0 min.

30 min.

12h

24h

2 days

3 days

OtherOther

Note: E.g. 0 min., 30 min., 24h, 3 days, ...

What data other than name and email address should be provided by the customer? *

no further

Address

Phone number

Address and phone number

OtherOther

Note: It is possible to also ask very specific data, e.g. "name of parent", "subscribe to newsletter?", etc.

Wie sollen Kund*innen über Terminbuchungen informiert werden?

E-Mail-Benachrichtigung

SMS-Benachrichtigung

WhatsApp-Benachrichtigung

Hinweis: Versand von SMS- und WhatsApp-Benachrichtigungen ist gebührenpflichtig. Für WhatsApp ist ein Facebook Business Konto notwendig.

How can customers pay? *

I won't charge via Amelia

on site / on reservation / on account

by voucher (gift cards)

credit card via Stripe (account necessary)

credit card via Mollie (account necessary)

PayPal (Business Account necessary)

OtherOther

Note: for Stripe, Mollie and PayPal, a business account/account must be created with the respective payment service provider. Fees apply for each payment, which can be viewed on the website of the respective payment provider.

Further comments on the booking process, if necessary:

Booking management details

To which email address should notifications about new, failed or cancelled bookings be sent? *

Should customers be able to reschedule and cancel appointments via a customer panel? *

yes, please enable the Customer Panel

no, they need to contact me

Sollen Mitarbeitende Termine über den Mitarbeiterbereich verschieben und absagen können? *

ja, bitte den Mitarbeiterbereich aktivieren

nein, Termine werden zentral über WordPress Admin verwaltet

Hinweis: alle Termine können mit entsprechenden Rechten im WordPress Adminbereich bearbeitet werden. Zusätzlich gibt es die Möglichkeit eines eingeschränkten Mitarbeiterbereichs zur eigenen Terminverwaltung, sollten die Mitarbeitenden keinen WordPress-Zugang besitzen.

Welche Tools sollen integriert werden?

Google Kalender für Mitarbeitende

Microsoft Exchange Kalender für Mitarbeitende

Google Meet Einladung in Terminen

Zoom Einladung in Terminen

Hinweis: Es sind Konfigurationen im Google-, Microsoft- bzw. Zoom-Konto nötig.

In which languages should the booking system be offered? *

German

English

OtherOther

Note: German or English can be provided by default. Texts for other languages need to be provided by you.

Additional comments:

If you are human, leave this field blank.

Amelia Setup for services

Information about your company

Opening hours or availability

Information about your services

Details of the booking process

Booking management details

Services

The company

Customer area

Legal

Amelia Setup for services

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Services

The company

Customer area

Legal

Information about your company

Opening hours or availability

Information about your services

Details of the booking process

Booking management details